Standard
2–5 working days. Free over ₪250.
Shipping
Delivery options
Express
1–2 working days in central areas.
Pickup point
Collect from a nearby pickup point.
Returns
Returns without the headache
01
30-day returns
Changed your mind? Return unused items in original packaging within 30 days.
- Request a return by email
- Print the return label
- Refund within 5 working days
02
Size exchanges
Wrong size? We'll exchange it free of charge, subject to stock.
- Free exchange shipping
- Fast replacement
FAQ
Shipping & returns questions
Standard shipping is free over ₪250; otherwise a flat fee shown at checkout.
Opened beauty products and personal-care items, for hygiene reasons.
Contact customer care with your order number.
Need help with a return?
Customer care replies within one working day.